West Lake Terrace

About Us

West Lake Terrace is a 47-bed long-term care home that prioritizes the comfort and well-being of its residents through 24-hour nursing and personal care. With a dedicated staff-to-resident ratio of 1:11, the home ensures that each individual receives attentive support tailored to their unique needs. Residents benefit from access to a doctor and a range of health professionals, fostering a medically supportive environment. The home includes a specialized palliative care unit, providing compassionate care for those in need of end-of-life support. The residence offers a variety of room types, including private, semi-private, and basic two-bed accommodations, allowing for personalized living arrangements. Each room is equipped with essential amenities such as ensuite bathrooms, emergency call systems, and the option for residents to bring in their own furniture to create a familiar and comforting space. The home is designed with security in mind, featuring coded access doors and a wander management system, along with nightly resident checks to ensure safety. Dining at West Lake Terrace is a communal experience, with a central dining area and family dining options available. Meals are thoughtfully prepared to accommodate cultural diets, and meal tray service is provided for residents who may require additional support. The home also offers a range of amenities, including air conditioning, a secure courtyard and garden, and opportunities for social engagement through recreational programs and special outings. Residents can enjoy the companionship of visiting pets and have access to various personal services, enhancing their overall quality of life in a warm and supportive community.