What to Look for During a Retirement Home Tour in Ontario: Key Questions & Tips

What to Look for During a Retirement Home Tour: A Guide for Ontario Families

Introduction

Looking for a retirement home—whether for yourself or a loved one—can feel overwhelming. There are so many options, each with different services, amenities, and pricing. That’s why taking a guided tour is one of the best ways to see if a home is the right fit.

But how do you know what to look for? What questions should you ask? And how do you make sure you’re making the best decision? This guide will walk you through everything you need to know before, during, and after your retirement home tour—so you can feel confident in your choice.

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1. Getting Ready: What to Ask Before the Tour

Before you even step inside a retirement home, it’s smart to get some basic info upfront. A quick phone call or email can help you narrow down your list and make sure you’re only visiting places that meet your needs. You can contact every retirement home through their page on Elderado.

Key Questions to Ask Before Booking a Tour:

✔ What types of care and services are offered? (Independent living? Assisted living? Memory care?)

✔ What’s included in the monthly fee, and what costs extra?

✔ Are there currently suites available?

✔ What happens if care needs change over time?

✔ Can I talk to current residents about their experience?

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2. What to Look for During the Tour

First impressions matter! When you walk into a retirement home, trust your instincts. Some retirement homes feel more luxiorious, and others more homey. Some homes have an active environment, and others a slower pace. Does it feel welcoming? Do staff members seem friendly and engaged? Do residents look happy?

Beyond the vibe, here are some important things to keep an eye on:

Physical Environment

• Is the building clean and well-maintained? No weird smells or signs of neglect?
• Is the bathroom, bedroom, and doorways wide enough for mobility aids like walkers and wheelchairs?
• Do the suites feel comfortable with good natural lighting and emergency call systems?
• Is there outdoor space for fresh air and relaxation?

Staff & Community Feel

• Do staff seem genuinely friendly and attentive?
• Are residents socializing and participating in activities?
• Does the home have a warm and welcoming atmosphere?

Safety & Security

• What emergency systems are in place?
• Is there 24/7 on-site staff?
• Are entrances and exits monitored and secure?

✔ Questions to Ask the Staff:

• How do you handle medical emergencies?
• What’s the staff-to-resident ratio? What about at night?
• How do you accommodate changing health needs?

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3. Checking Out the Lifestyle & Services

Every retirement home has its own personality. Some are big on social events and fitness programs, while others focus more on relaxed, independent living. Think about what kind of lifestyle you (or your loved one) would enjoy!

Dining & Food

• Are meals fresh, healthy, and customizable?
• Can residents choose meal times and menu options?
• Are snacks and beverages available throughout the day?

✔ Questions to Ask:

• Can I see a sample menu?
• How do you handle dietary restrictions?
• Can family and friends join for meals?

Activities & Social Life

• Are there organized activities, clubs, and events?
• Is there a calendar of social, recreational, and educational programs?
• Do they arrange outings and day trips?

✔ Questions to Ask:

• What kinds of activities do most residents participate in?
• Do you offer transportation for shopping or medical appointments?
• Can I sit in on an event or activity to see what it’s like?

Health & Wellness Support

• Is there on-site medical staff like nurses or physiotherapists?
• Can residents get help with medications or mobility support?
• How often are care needs reassessed?

✔ Questions to Ask:

• What’s included in the base care package?
• What happens if someone needs more care later?
• Do you offer short-term stays for trial visits?

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4. Understanding the Costs & Fine Print

Once you’ve found a home you like, it’s time to talk money. Get a clear picture of all costs upfront so there are no surprises later.

Key Cost Considerations:

• What’s the monthly rent?
• What services are included vs. extra?
• Are there move-in fees or deposits?
• How often do rates increase?

✔ Questions to Ask:

• Can I get a full breakdown of costs?
• What’s your policy on move-outs?
• What are some costs that sometimes take residents by surprise?

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5. After the Tour: Making a Decision

Once you’ve toured a few places, take some time to compare your notes. Ask yourself:

✅ Did the home feel welcoming and comfortable?

✅ Do I trust the staff to provide great care?

✅ Does it fit within my budget?

✅ Can I see myself (or my loved one) being happy here?

If you’re still unsure, consider booking a second tour at a different time of day to see how it feels. You can also use Elderado.ca to compare all the retirement homes you're considering.

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Conclusion: Let Elderado Help You Find the Right Fit

Choosing the right retirement home is a big decision, but with the right questions and a good tour, you can find a place that feels just right. Elderado makes it easy to compare retirement homes in Ontario, helping you find the perfect fit based on location, services, and cost.

Start your search today at www.elderado.ca and take the next step toward finding the best retirement home for you or your loved one!